If you are an end user and believe you have a defective Amino VIEW device, please contact your local service provider.

If you are a service provider requiring Amino VIEW warranty status or RMA services, please follow the steps below:

Step 1:
To avoid unnecessary charges, we suggest you pre-screen the defective device(s) before submitting an RMA request. You can review the STB Pre-Screening Guide here.

STB Pre-Screening Guide

Product Check Guide

Step 2:
Complete the Pre-RMA Checklist Form.

STB Pre-RMA Checklist

RMA service documents

Step 3:
For North America with Amulet, Kamai, Aria and Agora model, please email the RMA Request Form to rma@entone.com. For others, please request RMA service through rma@aminocom.com. You will be contacted within 24 hours with further instructions.

RMA Request Form

Authorization Form

STB Warranty Status Check

For your convenience, you can also check the warranty status of an Amino VIEW device by entering the serial number below:
  • Enter serial number(s) separated by lines or spaces.
  • You can also copy and paste from an Excel spreadsheet.
  • Maximum of 100 serial numbers allowed.